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Even if it is the case, you must carefully observe the following rules: The comment left on your page might be tough, unfair, even totally wrong.
#FACEBOOK BETA CUTS OFF BOTTOM OF POST HOW TO#
How to answer a negative comment on my Facebook pageįirst thing first: before thinking about the message you want to send, consider the way of sending it. It shows that the brand isn't afraid of some bad comments and that the overall flow of customers' reviews is positive.įinally, showing bad comments is the perfect opportunity to change them into positive ones: don't miss it! A page that displays a few negative comments among positive ones gives a much better feeling of transparency to its visitors. Moreover, bad comments are not such a bad thing as long as their ratio remains low. In the end, you would have changed a disappointed customer in angry customer who would be more likely to share his bad feelings. Even if he doesn't, he will surely share this new negative experience around him. Most likely, this person would simply post it again. " Can I delete a negative post from my Facebook page?"įirst of all, deleting a negative post would do nothing but upset the person who posted it. If the reason is somehow related to transparency and to creating a community, you have to play the game by its rules. In any case, you must have a reason to create your brand page. Finally, you might simply want to use Facebook as a tool for sharing interesting content and videos. It might also simply be to follow the trend and do like your competitors. It can also be used to create a link with your customers and reduce the distance between the product and its users. It can be for brand awareness, or to study the market. Why do you want to establish your Facebook brand's page?įacebook is usually used for "promotional" purpose. The first logical question to ask yourself when you decide to move your business to Facebook is: why? That might be the most urgent fear for most business owners about to move to the open community: how to open myself to the world without taking the risk of attacks. You mostly have three solutions: delete it, ignore it or reply it. The most common question companies ask when coming to use Facebook (and other social media platforms) as a communication tool with their customers is: how to handle a negative Facebook post? Here are a few tips to manage this effort efficiently. Replying negative posts while growing your fan base can be very challenging. Tap the “Settings” option that appears in the slide-out menu.Managing a brand page on Facebook isn't an easy task. After, select the downward-facing arrow that corresponds with “Settings & Privacy.”
#FACEBOOK BETA CUTS OFF BOTTOM OF POST ANDROID#
As before, start by opening the Facebook app on your iPhone, iPad, or Android device.įrom there, tap on the hamburger menu icon in the bottom-right corner (iPhone and iPad) or in the top-right corner (Android). The second way to remove (or add) notification dots from the Shortcuts Bar is from the app’s Settings menu. Remove or Add Notification Dots From the Settings Menu If you ever want to re-enable notification dots, hold down on the tab icon again and then select “Turn On Notification Dots.” You should see a small text dialog on your screen, letting you know that your change was made successfully. Unlike when you disable one of the tabs, notification dots will be turned off immediately without a confirmation window. Tap on the “Turn Off Notification Dots” button Once you’ve made a decision, long-press on the icon until a pop-up menu appears.